Mon–Fri 8:30 a.m.–5:00 p.m. Fax (913) 221-0949

Getting started

Getting started with TAV Home Health

Here's how care starts, the insurance we accept, and answers to questions families often ask.

A caregiver holds an older person's hands to comfort them

How it works

The care we provide starts with you

Call us if you or your loved one needs help with wound care, medication management and teaching, Foley catheter care, urostomy or colostomy care, physical or occupational therapy, or intermittent home health aide visits.

  1. Contact our team

    Call us or request care online. Tell us what you or your loved one needs.

  2. Verification

    Our team will check your insurance eligibility.

  3. Care assessment

    Our care team will evaluate your loved one's medical and personal care needs to create a personalized care plan.

  4. Admission and paperwork

    We help complete the admission process and handle the necessary paperwork.

  5. Welcome to our services

    You will then begin receiving services at your home as per your care plan.

Patients who do not meet the eligibility criteria will be referred to other community resources, and their referring physician notified.

Insurance and payment

Insurance we accept

  • Medicare
  • VA
  • Cigna
  • Private pay

Before care begins, our team will check your insurance eligibility and explain what is covered. If you have a different insurance plan, call us at (913) 323-6820 and we'll talk through your options.

Medicare covers home health services for people who meet its requirements. Learn more about Medicare home health coverage on Medicare.gov.

FAQ

Frequently asked questions

What services are included in home care?

Our home health services include skilled nursing, physical therapy, occupational therapy, speech therapy and medical social services. We also provide personal care and companionship, including homemaking, private duty and meal preparation.

Which insurance do you accept?

We accept Medicare, VA, Cigna and private pay. Our team will check your insurance eligibility before care begins.

Which areas do you serve?

We provide care in Overland Park, Leawood, Olathe, Lenexa and Shawnee, and surrounding areas including Johnson, Douglas, Franklin, Leavenworth, Miami and Wyandotte counties. Not sure whether we serve your address? Call us at (913) 323-6820.

What happens after I contact you?

Our team will check your insurance eligibility. Then our care team will evaluate your loved one's medical and personal care needs and create a personalized care plan. We help complete the admission process and paperwork, and services begin at home as per the care plan. See how care starts.

What if my loved one isn't eligible for home health care?

Patients who do not meet the eligibility criteria will be referred to other community resources, and their referring physician notified.

When can I reach your office?

Our office is open Monday–Friday, 8:30 a.m.–5:00 p.m., and on Saturday by appointment. Call (913) 323-6820 or email info@tavhomehealth.com.

Helpful resources for family caregivers

For reliable information on caregiving and planning at home, see these resources from the Centers for Disease Control and Prevention (CDC):

We're here to help

Talk with our care team

Call us or request care online. We'll answer your questions, check your insurance eligibility and talk through the next steps.

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