Privacy Policy

Effective Date: 3.30.2026

TAV Home Health LLC is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Mailing address

Health Information (if provided)

  • Medical conditions
  • Care needs
  • Physician information
  • Insurance-related information

Note: Any health-related information you provide may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act.

Technical Information

  • IP address
  • Browser type
  • Pages visited
  • Device information

2. How We Use Your Information

We use your information to:

  • Provide and coordinate home health services
  • Respond to inquiries and service requests
  • Communicate with you about care or employment
  • Improve our website and services
  • Comply with legal and regulatory requirements

3. HIPAA & Protected Health Information (PHI)

As a healthcare provider, we follow applicable privacy and security requirements under HIPAA.

We may use and disclose PHI:

  • For treatment, payment, and healthcare operations
  • As required by law
  • With your written authorization when required

We implement administrative, technical, and physical safeguards to protect your PHI.

4. How We Share Information

We do not sell your personal information.

We may share your information with:

  • Healthcare providers involved in your care
  • Insurance companies (if applicable)
  • Service providers who assist in operations (with confidentiality agreements)
  • Government authorities when required by law

5. Website Forms & Communication

When you submit information through our website:

  • You consent to being contacted by phone, email, or SMS
  • Standard messaging/data rates may apply for SMS
  • Website forms are not guaranteed to be secure for transmitting sensitive medical information

⚠️ Important: Do not submit highly sensitive medical information through website forms unless explicitly instructed.

6. Data Security

We take reasonable measures to protect your information, including:

  • Secure servers and hosting
  • Access controls
  • Encryption where applicable

However, no online transmission is 100% secure.

7. Your Rights (HIPAA & Privacy Rights)

Depending on your situation, you may have the right to:

  • Access your health records
  • Request corrections to your information
  • Request restrictions on certain uses/disclosures
  • Receive a record of disclosures
  • Request confidential communications

To exercise these rights, contact us using the information below.

8. Cookies & Tracking

Our website may use cookies to:

  • Improve user experience
  • Analyze website traffic

You can disable cookies in your browser settings.

9. Third-Party Services

We may use third-party tools (e.g., hosting, analytics, contact forms). These providers may have access to limited information solely to perform services on our behalf.

We are not responsible for third-party privacy practices.

10. Data Retention

We retain information:

  • As long as necessary to provide services
  • As required by healthcare laws and regulations

11. Children’s Privacy

Our services are not directed toward children under 13 without parental or guardian involvement. We do not knowingly collect information from children without appropriate consent.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Us

TAV Home Health LLC
9393 W. 110th Street, Suite 500
Overland Park, KS 66210

Phone: (913) 323-6820
Email: info@tavhomehealth.com